Do you offer pickup and drop‑off for guests?
Yes — we offer round‑trip hotel and meeting‑point pickup across Phnom Penh and suburbs; a transport fee applies and will be confirmed at booking

Which pickup locations do you serve?
We collect guests from central Phnom Penh, major hotels, the airport on request, and nearby towns or meeting points; exact pickup points are confirmed when you book to ensure timely transfers.

How do I arrange a pickup and confirm the transport fee?
Message our WhatsApp with your hotel name or pickup address, preferred time, and number of people; we will confirm the transport fee, pickup window, and vehicle type before you travel.

Is the transport fee separate from shooting costs?
Yes — the transport fee is charged separately; shooting costs (weapons, ammo, video) are paid on site at the range. This keeps pickup and range pricing transparent.

How long is the transfer to the outdoor shooting range?
Transfer time varies by pickup point; typical transfers from Phnom Penh city center take up to one or two hours depending on traffic and the range location, so we recommend allowing extra travel time when you book.

Can you pick up groups or private bookings outside standard pickup points?
Yes — we arrange group pickups and private transfers for corporate events, team building, and private sessions; additional transport fees may apply for locations outside our normal service area.

What vehicles do you use for transfers?
We use comfortable, air‑conditioned vehicles suitable for groups, including sedans and vans; VIP or luxury transfers can be arranged on request for an additional fee.

What time should I be ready for pickup?
Pickup times are scheduled when you book; please be ready 10–15 minutes before the agreed time at the confirmed meeting point to keep the transfer on schedule.

What if my hotel or location is not listed among pickup points?
If your hotel or address is not listed, message us on WhatsApp and we will propose the nearest meeting point or arrange a door‑to‑door pickup where possible; extra transport charges may apply.

Do you offer airport transfers?
Yes — airport pickup and drop‑off can be arranged on request; please confirm flight details and arrival time when you book so we can schedule the transfer.

How do you handle late arrivals or delays?
If your flight or schedule changes, notify us on WhatsApp as soon as possible; we will do our best to adjust pickup times but additional waiting or re‑routing fees may apply for significant delays.

Is transport refundable if I cancel?
Transport refunds follow our cancellation policy; if you cancel within the allowed window we will refund the transport fee per our terms — confirm the exact refund rules when you book.

How do we work

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